Victim/Witness Program Assistant

Position Summary

The Victim/Witness Program Assistant provides intermediate level support to the Victim/Witness Manager in the daily administration of the Victim/Witness Program and coordinates services for crime victims and witnesses involved in the criminal justice process. This position serves as a primary point of contact for individuals impacted by crime, providing coordination of services such as, trauma-informed advocacy, court support, and information throughout the lifecycle of a criminal case. This is a grant-funded position and continued funding of the position is contingent upon the annual grant renewal.

Essential Functions

This job description is not, nor is it intended to be, a complete statement of all duties, functions, and responsibilities included in this position.

• Regular, reliable attendance necessary.
• Operates a County vehicle in the performance of the job duties.
• Maintains accurate and confidential case files and documentation in accordance with the Virginia Crime Victims’ Rights Act.
• Records, tracks, and reports required monthly statistical information.
• Coordinates and schedules interviews, consultations, and court appearances.
• Prepares correspondence, notifications, and related documentation for victims and witnesses.
• Assists with planning and implementing outreach and awareness activities, including National Crime Victims’ Rights Week and other community events.
• Provides back-up administrative support to other program staff and performs other duties as assigned.
• Serves as an initial point of contact for victims and witnesses; maintain regular communication via phone, email, correspondence, and in-person meetings.
• Keeps victims and witnesses informed of case status, court hearings, and available assistance.
• Provides court accompaniment and emotional support to victims and witnesses during hearings and trials.
• Assists prosecutors with interviews, case preparation, and coordination of witnesses for court proceedings.
• Assists victims with completing victim impact statements, protective order applications, and victim compensation claims.
• Coordinates services and referrals to law enforcement, social service agencies, and other community partners.
• Regional travel as may be necessary to accomplish the essential functions of the position.

Required Knowledge, Skills, & Abilities

• Ability to communicate clearly and compassionately, both orally and in writing, with victims, witnesses, prosecutors, law enforcement, and community partners.
• Ability to maintain confidentiality and demonstrate discretion in handling sensitive information.
• Strong organizational and time-management abilities, including the ability to manage multiple cases and deadlines simultaneously. 
• Ability to provide emotional support and advocacy to individuals in crisis.
• Proficiency in maintaining accurate records, preparing correspondence, and using office technology, including Microsoft Office and case management systems.
• Ability to establish and maintain effective working relationships with colleagues, justice system partners, and the public.

Acceptable Experience, Education, and Training

Required

• High school diploma or equivalent.
• Valid driver’s license.
• Successful completion of a criminal background check.

Preferred

• Associate’s or bachelor’s degree in criminal justice, social work, psychology, human services, or a related field.
• Some experience working with victims and/or witnesses of crime, preferably within a court, criminal justice, or social services setting.
• Some experience collaborating with law enforcement, prosecutors, and/or legal service providers.
• Demonstrated knowledge of trauma-informed advocacy and victim services.
• Prior administrative or case management experience requiring accurate documentation and recordkeeping.
• Knowledge of trauma-informed care principles and their application in victim services.
• Familiarity with the Virginia Crime Victims’ Rights Act and victims’ rights under state law.
• Understanding of court processes, protective orders, and victim compensation programs.

Working Conditions and Physical Requirements

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, standing, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

Post Offer Requirements

• Reference Verifications
• Criminal Background Check
• Valid Commonwealth of Virginia driver’s license and an acceptable driving record.

Preferred hiring range: $$41,933 - $48,292  - DOQ- Excellent benefits (paid health, dental, and vision, flex spending, life, disability, retirement).

The position will remain open until filled.

To Apply: submit a County application or resume to jobs@fluvannacounty.org.

EOE/AA

Fluvanna County is a V3 "Virginia Values Veterans" Certified Employer